Industry insight · Platform watch
Makro Marketplace onboarding: company records, first listings and operations
The real work starts after registration: accurate catalog and inventory, authenticity evidence and a fulfilment operation that meets marketplace SLAs.
Decision summary
Makro Marketplace's official agreement joins company identity, product authorisation, safety records, catalog quality, inventory updates and order fulfilment into one responsibility chain. A China-based seller will normally need a South African operating and fulfilment setup rather than a remote account-only team.
Suitable sellers
A fit for businesses with a South African company or qualified local arrangement, traceable authorisation and supply, daily inventory control and local delivery and returns capability.
Key requirements
- 01
The seller is responsible for accurate price, inventory and product content in Seller Portal;
- 02
The agreement requires authenticity, authorisation and applicable product-safety evidence;
- 03
Product content and inventory need continuous updates, not a one-time upload;
- 04
Order status, picking, handover proof, exceptions and returns need clear owners;
- 05
Makro fulfilment and seller fulfilment are distinct and depend on the approved account setup.
First-listing plan
- 01
Choose SKUs with complete rights and safety files, stable stock and delivery-ready packaging.
- 02
Prepare title, attributes, images, price, stock and authorisation attachments against category rules.
- 03
Rehearse order receipt, stock reservation, pick, pack, handover and status updates.
- 04
Promote only products with validated margin and inventory; discounting cannot repair catalog or fulfilment gaps.
Risk note
Marketplace terms, categories, charges and SLAs can change. Reconfirm the current Seller Portal terms with the accountable South African operator before launch.
Official sources & verification
- Makro South AfricaMakro Marketplace Terms of Use